Who operates this website
This website is operated by Vanta Shield ("Vanta Shield", "we", "us" or "our"), a South African personal-safety brand. Our products, stock levels and order processing are provided through our Shopify store, vantashield-store.myshopify.com.
You can reach us through our store's contact page or by email at vantashield.co.za@gmail.com.
What this website does
This website lets you browse the Vanta Shield range, read about each product, add products to a cart, and buy. When you check out, your cart opens in a new tab on Shopify's hosted checkout, where the sale is concluded.
Browsing this site, joining a waiting list, or submitting a delivery-interest enquiry does not create a contract, reserve a product, or confirm availability or price. A contract is formed only when your order is accepted for fulfilment after checkout, and it is subject to these terms and to Shopify's checkout terms.
Prices, charges and payment
All prices are shown in South African rand (ZAR). Product names, prices and stock levels are kept current from our Shopify store, and prices may change between visits. The price displayed at checkout, together with any delivery charge shown there, is the amount payable.
Payment is processed by Shopify's hosted checkout. We do not receive or store your card details.
Defensive products: your responsibility
Vanta Shield products include defensive items. Ownership, carrying and use of such products may be subject to regulation in your area, and it is your responsibility to understand and follow the rules that apply to you before purchasing and when using any product.
Please follow the instructions provided with your product for its safe use and storage, and provide accurate delivery details at checkout so your order reaches you.
Using this website
You may use this website for lawful personal purposes. Please do not misuse the site: no interference with its operation, no attempts to breach or circumvent security, and no use of the contact or delivery forms to send unlawful, misleading or unwanted content.
The Vanta Shield name, product imagery and the text and design of this site belong to Vanta Shield or its licensors, and may not be copied or reused for commercial purposes without permission.
Third-party platforms
Checkout, payment processing and order fulfilment are handled by Shopify. Shopify's own terms apply at checkout, and we do not control that service or its content.
Where this site links to other websites or platforms, we do so for convenience. We do not control them and are not responsible for their content, policies or availability.
Delivery
We currently deliver within South Africa. How delivery works, our estimated delivery timeframe and what to do if an item arrives damaged are set out in our Delivery Policy.
Returns and refunds
Your statutory rights are not affected by anything on this website. How cancellations, refunds and quality concerns are handled is set out in our Refunds and Cancellations Policy.
Limitation of liability
To the fullest extent permitted by law, Vanta Shield is not liable for indirect or consequential loss arising from your use of this website.
Nothing in these terms excludes or limits any liability that cannot lawfully be excluded under South African law, including liability for defective products, for fraud, or under any mandatory consumer right, such as your rights under the Consumer Protection Act, 68 of 2005.
Complaints
If something has gone wrong, please tell us through our store's contact page. Include your order number where relevant. We consider every complaint and will come back to you about it.
If we cannot resolve a complaint to your satisfaction, you may exercise your rights under applicable South African law, including by approaching the National Consumer Commission.
Governing law and your rights
These terms are governed by the laws of South Africa. Nothing in them removes or limits any right or remedy you have under South African law, including the consumer protections that apply mandatorily, such as those in the Consumer Protection Act, 68 of 2005 and the Electronic Communications and Transactions Act.
Changes to these terms
We may update these terms from time to time. The version shown here, with its last-updated date, is the version that applies to your use of this website.
Effective date: 13 October 2026.