Delivery and Service Fulfilment Policy.

Vanta Shield sells physical personal-safety products. We do not currently offer services, installations or bookings through this website, so this policy covers the delivery of products only. Ordering, prices and payment are governed by our Terms and Conditions.

We currently deliver within South Africa.

Any delivery charge for your order is shown at checkout, before you pay. You only ever pay the charges displayed to you at checkout.

Delivery is estimated to take 2 to 5 days. This is an estimate, not a guaranteed delivery time. Actual delivery can be affected by factors such as product availability, your delivery address and transport conditions.

If we become aware of an unexpected delay affecting your order, we will communicate it to you so that you know what is happening and what to expect.

If tracking is available for your order, we will share the tracking details with you.

If you miss a delivery attempt, please contact us through our store's contact page with your order number, or email vantashield.co.za@gmail.com, and we will help you arrange a suitable way forward for your delivery.

Please check your delivery when it arrives. If an item arrives damaged, or something you ordered is missing, contact us through our store's contact page as soon as you can, or email vantashield.co.za@gmail.com. Include your order number, what arrived and what is missing or damaged, and photographs of any damage if possible.

We will work with you to resolve it in line with our Refunds and Cancellations Policy and your statutory rights.

Please provide an accurate delivery address and contact details at checkout, so your order can reach you. Your delivery details are used to deliver your order and to communicate with you about it.

Effective date: 13 October 2026.