Who is responsible
Vanta Shield is the responsible party for personal information collected through this website. You can contact us about your information through our store's contact page or by email at vantashield.co.za@gmail.com.
What we collect
- When you order: your name, delivery address, contact details and order details, entered on Shopify's hosted checkout.
- When you join our waiting list: your email address.
- When you tell us where you would like delivery: the map location you choose, the area you name and, if you give it, your email address.
- When you contact us: what you tell us in your message.
Why we use it
We use your information to process and deliver your order, to answer your questions, to handle returns, refunds and complaints, to follow up on a waiting-list or delivery-interest request, and to meet our legal obligations. We collect only what we need for these purposes.
Who processes it for us
Shopify hosts our store, checkout, payment processing and order records. Our website platform (Base44) stores waiting-list and delivery-interest entries. These providers process information on our behalf, and their own privacy terms also apply. We do not receive or store your card details.
We do not sell your personal information.
Marketing emails
We only use your email address for marketing where you have asked to hear from us, such as by joining the waiting list. You can ask us to stop at any time through our contact page.
How we protect it
We take reasonable steps to keep personal information safe, including using established providers for checkout and hosting, and limiting access to the information we hold. No online system can be guaranteed completely secure.
How long we keep it
We keep personal information only for as long as we need it for the purposes above or as the law requires, and then delete or de-identify it.
Cookies and browser storage
This website uses only what it needs to work. It keeps your shopping cart in your browser's storage so your cart survives page changes and refreshes, and the site and checkout need basic technical storage to run securely. We do not use analytics, advertising or social media trackers, and you are not required to accept anything optional in order to shop.
Checkout is run by Shopify, which sets its own cookies to process your order and keep it secure. You can read how this website uses browser storage at any time by choosing . If we ever add optional analytics or advertising tools, we will ask for your choice first and update this policy.
Your rights
Under POPIA you may ask us to confirm what information we hold about you, to correct or delete it, and to stop using it for marketing. Contact us through our contact page or email vantashield.co.za@gmail.com to make a request. If you are unhappy with how we handle your information, you may complain to the Information Regulator (inforegulator.org.za).
Our Terms and Conditions explain how this website is used more generally.
Effective date: 22 October 2026.